At TopSource, your satisfaction is our top priority. We understand that sometimes a product may not be what you expected, so we’ve made our return and refund process as easy as possible.
Got the wrong size? No worries at all! We offer FREE RETURNS if you need to swap your shirt for a different size. To ensure a smooth exchange process, please return the shirt in its original, unworn condition, with all tags still attached and in the original packaging. Once we receive the returned item and confirm that it meets these conditions, we’ll ship out the correct size to you at no extra cost.
We strive for 100% customer satisfaction, but if you’re not absolutely delighted with your purchase, we’re here to make things right. Here’s how our refund process works:
Initiate a Return: If you are not completely satisfied with the quality of the shirts you receive, you may initiate a return for inspection. To start this process, please contact our customer support team who will guide you through the steps.
Return Your Shirt: You will need to send the shirt back to us for a quality check. Please ensure that it is returned in its original condition and packaging.
Quality Inspection: Once we receive your returned item, our team will inspect it to verify the quality concerns. While we do not have fixed standards for quality, we handle each case with the utmost care and attention, ensuring that our evaluation is fair and thorough.
Refund Processing: If the inspection confirms that the shirt does not meet our high-quality standards, we will gladly offer you a full refund. This refund will be processed to your original method of payment within a certain number of days, depending on your card issuer’s policies.
We believe in making your experience with us as smooth and enjoyable as possible. If you have any questions or need assistance with your return or refund, please do not hesitate to contact us. We’re here to help!
Thank you for choosing TopSource!
topsource.topsource@gmail.com
